Welcome to Keystone Real Estate Advisory Terms and Conditions. These Terms and Conditions govern your use of Keystone Real Estate Advisory website and services. By using Keystone Real Estate Advisory website and services, you agree to these Terms and Conditions in full. If you disagree with these Terms and Conditions or any part of these Terms and Conditions, you must not use Keystone Real Estate Advisory website or services.
Keystone Real Estate Advisory reserves the right to modify or update these Terms and Conditions at any time and without prior notice. By continuing to use Keystone Real Estate Advisory website or services after any changes are made, you are indicating your acceptance of the modified Terms and Conditions.
Definitions
- "Keystone Real Estate Advisory" or "Company" refers to the entity providing the website and services.
- "Website" refers to Keystone Real Estate Advisory website, located at keystonerealestateadvisory.com, and any associated subdomains.
- "Services" refers to the services provided by Keystone Real Estate Advisory, including but not limited to property listings, rental services, and tenant verification services.
- "User" or "you" refers to any individual or entity that uses Keystone Real Estate Advisory website or services.
- "Property Owner" refers to the individual or entity that owns or manages a property listed on Keystone Real Estate Advisory website.
- "Renter" or "Tenant" refers to the individual or entity that rents a property listed on Keystone Real Estate Advisory website.
- "Listing" or "Advertisement" refers to a property listed on Keystone Real Estate Advisory website.
If you have any questions or concerns about these Definitions, please contact us at info@keystonerealestateadvisory.com.
Submission and administration of listings/advertisements
- Listing Requirements: To submit a listing or advertisement on the Keystone Real Estate Advisory platform, you must provide accurate and complete information about the property or service being advertised. Your listing must comply with all applicable laws and regulations, and must not contain any false, misleading, or offensive content.
- Listing Approval: Keystone Real Estate Advisory reserves the right to review and approve all listings and advertisements submitted to our platform. We may reject or remove any listing or advertisement that we deem to be inappropriate or in violation of our policies.
- Listing Content: You are solely responsible for the content of your listing or advertisement. Keystone Real Estate Advisory does not endorse or verify the accuracy of any content provided by users, and we are not responsible for any errors or omissions in your listing.
Payment Terms
- Payment Methods: Keystone Real Estate Advisory may accept payment for services via a variety of methods, including credit card, debit card, net banking, and other electronic payment methods. We reserve the right to accept or reject any payment method at our discretion.
- Payment Processing: Keystone Real Estate Advisory may use third-party payment processors to process payments for our services. You agree to provide accurate and complete information to these payment processors, and to comply with their terms and conditions.
- Payment Obligations: You agree to pay all fees and charges associated with your use of Keystone Real Estate Advisory services, including any applicable taxes. You authorize us to charge your payment method for all fees and charges incurred by you.
- Refunds: Keystone Real Estate Advisory may issue refunds for services at our discretion. If you are entitled to a refund, we will refund your payment to the original payment method used for the transaction.
- Payment Disputes: If you dispute any charges made by Keystone Real Estate Advisory, you must contact us within 7 days of the charge in question. Failure to do so will result in the waiver of your right to dispute the charge.
- Payment Default: If you fail to pay any fees or charges owed to Keystone Real Estate Advisory, we may suspend or terminate your access to our services, and may take any other legal or administrative action we deem necessary to collect the outstanding amount.
- Payment Changes: Keystone Real Estate Advisory may change our fees and charges at any time, and will provide you with notice of any such changes. Your continued use of our services after the effective date of any fee change constitutes your acceptance of the new fees and charges.
- Definition: A "failed transaction" is defined as any payment made on the Keystone Real Estate Advisory platform that is not successfully processed or completed due to an error or other technical issue.
- Payment Processing: Keystone Real Estate Advisory may use third-party payment processors to process payments for our services. You agree to provide accurate and complete information to these payment processors, and to comply with their terms and conditions.
- Refund Eligibility: Keystone Real Estate Advisory will issue a refund for any failed transaction that meets the following criteria:
- The payment was made on the Keystone Real Estate Advisory platform.
- The payment was not successfully processed or completed due to an error or technical issue.
- The user has not received the benefit or service for which they made the payment.
- Refund Process: To request a refund for a failed transaction, the user must contact Keystone Real Estate Advisory customer support within 7 days of the failed transaction. We will review the request and, if it meets the eligibility criteria, issue a refund to the original payment method used for the transaction.
- Refund Amount: Keystone Real Estate Advisory will issue a full refund for any failed transaction that meets the eligibility criteria.
- Refund Timeframe: Keystone Real Estate Advisory will issue refunds for failed transactions as soon as possible, but please note that it may take several business days for the refund to appear in the user's account, depending on the payment method used.
- Refund Disputes: If you dispute any refund issued by Keystone Real Estate Advisory, you must contact us within 7 days of the refund in question. Failure to do so will result in the waiver of your right to dispute the refund.
- Refund Limitations: Keystone Real Estate Advisory reserves the right to limit or deny refunds for failed transactions in certain circumstances, such as suspected fraudulent activity or abuse of our refund policy.
Rental property services terms
- Service Description: Keystone Real Estate Advisory offers a rental property listing service for property owners and managers to advertise their properties to potential tenants. Keystone Real Estate Advisory does not own, manage, or rent any of the properties listed on our platform.
- User Obligations: Users of Keystone Real Estate Advisory rental property services agree to comply with all applicable laws and regulations, and to provide accurate and complete information in their property listings.
- Property Listings: Property owners and managers are solely responsible for the accuracy, completeness, and legality of the information they provide in their property listings. Keystone Real Estate Advisory reserves the right to remove any listing that we deem to be inaccurate, incomplete, or illegal.
- Rental Agreements: Keystone Real Estate Advisory does not provide rental agreements or facilitate the negotiation or execution of rental agreements between property owners/managers and tenants. All rental agreements are solely between the property owner/manager and the tenant.
- Tenant Screening: Property owners/managers are solely responsible for screening potential tenants and verifying their suitability to rent the property. Keystone Real Estate Advisory does not perform tenant screening or background checks on behalf of property owners/managers.
- Fees: Keystone Real Estate Advisory may charge fees for the use of our rental property services, which will be outlined in the pricing section of our website. Property owners/managers are responsible for paying any applicable fees for their use of our services.
- Liability: Keystone Real Estate Advisory is not liable for any disputes, damages, or losses that may arise between property owners/managers and tenants, or for any inaccuracies or omissions in property listings. Users of our rental property services agree to indemnify and hold Keystone Real Estate Advisory harmless from any such disputes, damages, or losses.
Rental payment
- Payment Processing: Keystone Real Estate Advisory offers a rental payment processing service for tenants to make rent payments to their landlords or property managers through our platform.
- Payment Authorization: By authorizing a rental payment through the Keystone Real Estate Advisory platform, the tenant acknowledges that they are the authorized user of the payment method used and that they have the legal right to use that payment method.
- Payment Processing Fee: Keystone Real Estate Advisory may charge a processing fee for rental payments made through our platform. This fee will be clearly outlined at the time of payment authorization.
- Payment Disputes: Any disputes related to rental payments made through the Keystone Real Estate Advisory platform must be addressed directly between the tenant and their landlord or property manager. Keystone Real Estate Advisory is not responsible for resolving any disputes related to rental payments.
- Payment Refunds: Keystone Real Estate Advisory will issue refunds for rental payments in the event of a processing error or technical issue that prevents the payment from being properly processed. Refunds will be issued to the original payment method used and may take several business days to appear in the user's account.
- Payment Security: Keystone Real Estate Advisory takes payment security very seriously and uses industry-standard security measures to protect the payment information of our users. However, users are responsible for maintaining the security of their own payment information and should take appropriate measures to protect their accounts.
- Payment Authorization Cancellation: Users may cancel an authorized rental payment before it is processed by contacting Keystone Real Estate Advisory customer support. Cancellations made after the payment has been processed may not be possible, and users should contact their landlord or property manager to arrange for a refund.
Rental agreement
Rental Agreement Overview: Keystone Real Estate Advisory provides a platform for landlords or property managers to create and manage rental agreements with their tenants. Keystone Real Estate Advisory does not provide legal advice or legal services, and rental agreements are solely between the landlord or property manager and the tenant.
- Agreement Terms: The terms of the rental agreement are solely between the landlord or property manager and the tenant, and Keystone Real Estate Advisory is not responsible for the content or enforceability of the agreement.
- Payment Collection: Keystone Real Estate Advisory may offer payment collection services for rental payments as part of the rental agreement service. Payment collection services are subject to the terms and conditions outlined in the Rental Payment section of our Terms and Conditions.
- Agreement Cancellation: Landlords or property managers may cancel a rental agreement by following the cancellation procedures outlined in the agreement. Tenants who wish to cancel a rental agreement should contact their landlord or property manager directly.
- Agreement Disputes: Any disputes related to the terms or enforcement of a rental agreement should be addressed directly between the landlord or property manager and the tenant. Keystone Real Estate Advisory is not responsible for resolving any disputes related to rental agreements.
- Agreement Renewal: Landlords or property managers may renew rental agreements by following the procedures outlined in the agreement. Tenants who wish to renew a rental agreement should contact their landlord or property manager directly.
- Agreement Termination: Rental agreements may be terminated by either the landlord or property manager or the tenant by following the procedures outlined in the agreement. Keystone Real Estate Advisory is not responsible for enforcing the terms of rental agreement termination.
Tenant verification
- Tenant Verification Overview: Keystone Real Estate Advisory provides tenant verification services to landlords or property managers who wish to screen potential tenants. Tenant verification services may include background checks, credit checks, employment verification, and rental history verification.
- Verification Information: Keystone Real Estate Advisory may request personal information from tenants as part of the verification process, including but not limited to name, address, date of birth, social security number, and employment information. This information will only be used for the purposes of tenant verification and will be handled in accordance with our Privacy Policy.
- Verification Results: The results of tenant verification services are provided to the landlord or property manager who requested the services. Keystone Real Estate Advisory does not make any guarantees as to the accuracy or completeness of the verification results and is not responsible for any decisions made by the landlord or property manager based on those results.
- Verification Fees: Tenant verification services may be subject to fees, which will be clearly outlined at the time the services are requested. These fees are non-refundable and must be paid in full before the verification process can begin.
- Verification Disputes: If a tenant disputes the results of a tenant verification, they may contact Keystone Real Estate Advisory customer support to request a review of the verification process. Keystone Real Estate Advisory will review the verification results and make any necessary corrections or updates.
- Verification Authorization: By authorizing a tenant verification through Keystone Real Estate Advisory, the tenant acknowledges that they have provided accurate and complete information and that they have given their consent for Keystone Real Estate Advisory to perform the verification.
- Verification Results Confidentiality: Tenant verification results will be treated as confidential information and will only be shared with the landlord or property manager who requested the verification. Keystone Real Estate Advisory will not share tenant verification results with any third parties without the tenant's consent, except as required by law.
- Information Collection: Keystone Real Estate Advisory may collect personal information from users in order to provide services and improve the user experience. This information may include, but is not limited to, name, email address, phone number, location data, and payment information.
- Information Use: Keystone Real Estate Advisory may use the information collected from users for the following purposes:
- To provide and improve our services.
- To communicate with users about their accounts and services.
- To personalize the user experience.
- To conduct research and analysis.
- To comply with legal obligations.
- Information Sharing: Keystone Real Estate Advisory may share user information with third-party service providers, including but not limited to payment processors, email providers, and analytics providers. Keystone Real Estate Advisory will only share user information to the extent necessary to provide the requested services and will require that these third-party service providers protect the user information in accordance with our Privacy Policy.
- User Consent: By using Keystone Real Estate Advisory services, users consent to the collection, use, and sharing of their information in accordance with our Privacy Policy and these Use of Information Terms.
- Information Security: Keystone Real Estate Advisory takes reasonable measures to protect user information from unauthorized access, disclosure, or destruction. However, no security measure is completely foolproof, and users should take their own precautions to protect their personal information.
Information Access and Deletion: Users may access and update their personal information through their Keystone Real Estate Advisory account settings. Users may also request that their personal information be deleted by contacting Keystone Real Estate Advisory customer support. However, Keystone Real Estate Advisory may retain certain information as necessary to comply with legal obligations or for legitimate business purposes.
Intellectual property rights
- Ownership: Keystone Real Estate Advisory and its licensors retain all ownership and intellectual property rights in and to the content, software, and technology used to provide our services, including but not limited to trademarks, copyrights, patents, and trade secrets.
- Limited License: Users are granted a limited, non-exclusive, non-transferable license to use the Keystone Real Estate Advisory services and content for their personal and non-commercial use. This license does not grant users any right to use Keystone Real Estate Advisory trademarks, logos, or service marks without prior written permission from Keystone Real Estate Advisory.
- User Content: Users retain ownership of any content they submit or post to Keystone Real Estate Advisory services, including but not limited to reviews, comments, and listings. By submitting content to Keystone Real Estate Advisory, users grant Keystone Real Estate Advisory a non-exclusive, royalty-free, perpetual, and irrevocable license to use, modify, and distribute the content for any purpose in connection with Keystone Real Estate Advisory services.
- Prohibited Use: Users may not copy, modify, distribute, sell, or otherwise exploit any part of Keystone Real Estate Advisory services or content for any commercial purpose without prior written permission from Keystone Real Estate Advisory. Users may not use any automated system or software to extract data from Keystone Real Estate Advisory services or content
- Copyright Infringement: Keystone Real Estate Advisory respects the intellectual property rights of others and expects users to do the same. If a user believes that their copyright has been infringed by content on Keystone Real Estate Advisory services, they may submit a written notice to Keystone Real Estate Advisory designated Copyright Agent.
- Trademark Infringement: Keystone Real Estate Advisory trademarks, logos, and service marks may not be used without prior written permission from Keystone Real Estate Advisory. If a user believes that their trademark has been infringed by content on Keystone Real Estate Advisory services, they may submit a written notice to Keystone Real Estate Advisory designated Trademark Agent.
Restrictions/Prohibitions
Prohibited Use: Users may not use Keystone Real Estate Advisory services for any illegal or unauthorized purpose, including but not limited to the following:
Posting or transmitting any content that is illegal, fraudulent, defamatory, or abusive Harassing or stalking other users of Keystone Real Estate Advisory services
Impersonating any person or entity, or falsely representing an affiliation with any person or entity Interfering with or disrupting Keystone Real Estate Advisory services or servers or networks connected to Keystone Real Estate Advisory services
Using any automated system or software to extract data from Keystone Real Estate Advisory services or content.
Content Guidelines: Users are responsible for the content they post or submit to Keystone Real Estate Advisory services. Keystone Real Estate Advisory reserves the right to remove or modify any content that violates our content guidelines, including but not limited to the following:
- Content that is illegal, fraudulent, defamatory, or abusive.
- Limited License: Users are granted a limited, non-exclusive, non-transferable license to use the Keystone Real Estate Advisory services and content for their personal and non-commercial use. This license does not grant users any right to use Keystone Real Estate Advisory trademarks, logos, or service marks without prior written permission from Keystone Real Estate Advisory.
- Content that infringes on the intellectual property rights of others
- Content that contains viruses, malware, or other harmful software
- Content that is spam or promotional in nature.
Account Suspension/Termination: Keystone Real Estate Advisory reserves the right to suspend or terminate user accounts that violate these Restrictions/Prohibitions terms or any other Terms and Conditions of Keystone Real Estate Advisory. Keystone Real Estate Advisory may also take legal action against users who violate these terms.
Indemnification: Users agree to indemnify and hold Keystone Real Estate Advisory harmless from any claims, damages, or expenses arising from their violation of these Restrictions/Prohibitions terms or any other Terms and Conditions of Keystone Real Estate Advisory.
Links to third party websites
Third-Party Links: Keystone Real Estate Advisory services may contain links to third-party websites, applications, or services that are not owned or controlled by Keystone Real Estate Advisory. Keystone Real Estate Advisory is not responsible for the content, privacy policies, or practices of any third-party websites, applications, or services.
- Disclaimer: Keystone Real Estate Advisory does not endorse or make any representations about any third-party websites, applications, or services. Users access third-party websites, applications, or services at their own risk.
- No Liability: Keystone Real Estate Advisory shall not be liable for any damages or losses arising from the use of third-party websites, applications, or services, including but not limited to the accuracy, reliability, or suitability of the content, products, or services provided by third-party websites, applications, or services.
- No Endorsement: Keystone Real Estate Advisory does not endorse or recommend any third-party websites, applications, or services, and any links to third-party websites, applications, or services do not imply any endorsement or recommendation by Keystone Real Estate Advisory.
Disclaimer and warranties
- No Warranty: Keystone Real Estate Advisory services are provided on an "as is" and "as available" basis. Keystone Real Estate Advisory does not warrant that the services will be uninterrupted, error-free, or free from viruses or other harmful components.
- No Liability: Keystone Real Estate Advisory shall not be liable for any damages or losses arising from the use of or inability to use Keystone Real Estate Advisory services, including but not limited to direct, indirect, incidental, special, or consequential damages.
- No Endorsement: Keystone Real Estate Advisory does not endorse or make any representations about any content, products, or services available through its services. Keystone Real Estate Advisory shall not be responsible for any transactions or dealings between users and third-party providers of content, products, or services.
- No Responsibility: Keystone Real Estate Advisory shall not be responsible for any errors, omissions, or inaccuracies in the content provided by its services.
- User Responsibility: Users are responsible for the accuracy, completeness, and legality of any content they provide to Keystone Real Estate Advisory services. Users are also responsible for complying with all applicable laws and regulations.
- Indemnification: Users agree to indemnify and hold Keystone Real Estate Advisory harmless from any claims, damages, or expenses arising from their use of Keystone Real Estate Advisory services or their violation of these Disclaimer and Warranties terms or any other Terms and Conditions of Keystone Real Estate Advisory.
Limitation of liability
- Limitation of Liability: To the fullest extent permitted by applicable law, Keystone Real Estate Advisory shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use or inability to use Keystone Real Estate Advisory services, including but not limited to loss of profits, loss of data, or business interruption, whether based on contract, tort, negligence, strict liability, or otherwise, even if Keystone Real Estate Advisory has been advised of the possibility of such damages.
- Maximum Liability: In no event shall Keystone Real Estate Advisory total liability to any user for all damages, losses, and causes of action, whether in contract, tort (including negligence), or otherwise, exceed the amount paid by the user, if any, for accessing or using Keystone Real Estate Advisory services.
- Indemnification: Users agree to indemnify and hold Keystone Real Estate Advisory and its affiliates, officers, agents, and employees harmless from any claims, damages, or expenses arising from their use of Keystone Real Estate Advisory services or their violation of these Limitation of Liability terms or any other Terms and Conditions of Keystone Real Estate Advisory.
- Applicable Law: This Limitation of Liability section shall be governed by and construed in accordance with the laws of India.
Termination
- Termination by Keystone Real Estate Advisory: Keystone Real Estate Advisory reserves the right to terminate or suspend any user's access to its services, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these Terms and Conditions.
- Termination by User: Users may terminate their use of Keystone Real Estate Advisory services at any time by sending a written notice to Keystone Real Estate Advisory at info@keystonerealestateadvisory.com . Such termination shall be effective immediately upon Keystone Real Estate Advisory receipt of the user's notice.
- Effects of Termination: Upon termination of a user's access to Keystone Real Estate Advisory services, all rights granted to the user under these Terms and Conditions shall immediately terminate. The user shall immediately cease all use of Keystone Real Estate Advisory services.
- Survival: The provisions of these Terms and Conditions that by their nature should survive termination shall survive termination, including but not limited to the provisions regarding Use of Information, Intellectual Property Rights, Disclaimer and Warranties, Limitation of Liability, Indemnification, and Governing Law.
Indemnification
- Indemnification: Users agree to indemnify and hold Keystone Real Estate Advisory and its affiliates, officers, agents, and employees harmless from any claims, damages, or expenses arising from their use of Keystone Real Estate Advisory services, their violation of these Terms and Conditions, or their violation of any rights of another.
- Cooperation: Users agree to cooperate fully with Keystone Real Estate Advisory in defending any such claims and to notify Keystone Real Estate Advisory immediately of any unauthorized use of their account or any other breach of security.
- Right to Defend: Keystone Real Estate Advisory reserves the right to assume the exclusive defense and control of any matter subject to indemnification by a user, in which event the user will cooperate with Keystone Real Estate Advisory in asserting any available defenses.
- Applicable Law: This Indemnification section shall be governed by and construed in accordance with the laws of India.
If you have any questions or concerns about these Terms and Conditions, please contact us at info@keystonerealestateadvisory.com.